Rheem iStore Account Creation
Rheem iStore Account Creation
In the event you receive a request for a Rheem iStore account or in the case of an individual requesting a Rheem iWarranty account the steps outlined will help you create an iStore account as a prerequisite for submitting an email to the Rheem Warranty Department.
- From the Gemaire intranet home page you will need to left click on the MyRheem link found on the right-hand side of the page under External Links.
2. Select iStore from the Oracle Links section.
3. Complete those boxes marked with an asterisk. In the Registry ID box, you will enter one of the following based on the region where the user’s branch is located.
45001 – FL/AL/GA
45034 – TX/LA
45044 – NC/VA
45101 – CA/AZ/NV
In the password/change password boxes enter ‘changeme1’ for both.
In the Available Enrollments select:
AC Rheem Enrollment (iStore)
Replacement Parts Enrollment (iStore)
AC Sales Quotation User
Once completed press the ‘Submit’ button to advance. You will be presented with an enrollment confirmation page
4. Select the same enrollments that you did in the Available Enrollments and left click on ‘Next’.
5. From here you will need to log onto as the site administrator. Left click on ‘Logon’.
6. You will use one of the logon credentials noted below for access to a specific region’s administrator account. Once entered select the ‘Log In’ button.
FL/AL/GA:
Username – itdept.fl
Password – gemaire
NC/VA:
Username – itdept.nc
Password – gemaire
TX/LA:
Username – itdept.tx
Password – gemaire
CA/AZ/NV:
Username – itdept.ca
Password – gemaire
7. From the next presented screen select one the Choose Your Site option.
8. From the Search and Select: Ship to Address screen select the Rheem AC or other site listed.
9. Select ‘Profile’ on the next screen.
10. Select ‘Administration’ on the next screen. You will be presented with the three enrollment selections selected previously. You will perform a series of actions for each of the selections.
11. Select one of the available entries and select the ‘Approve’ button.
12. Select the ‘Submit’ button to continue.
13. Enter ‘changeme2’ in the Password: and Confirm Password: boxes and select the ‘Save’ button to advance.
14. Select the ‘Administration’ again to advance.
15. Select the next enrollment and select ‘Approve’.
16. Select the ‘Submit’ button.
17. Enter ‘changeme3’ in the Password: and Confirm Password: boxes and select ‘Save’.
18. Select ‘Administration’ again to advance.
19. Select the next enrollment option and select ‘Approve’ to advance.
20. Select the ‘Submit’ button.
21. Enter ‘changeme4’ in the Password: and Confirm Password: boxes and select the ‘Save’ button.
22. This completes creating the user’s iStore account. Select ‘Logout’ to exit. You should then email the user and provide them with their logon username and password.
23. If the user has requested a Rheem iWarranty account you will need to submit an email to the Rheem Warranty Department by emailing acdwarranty@rheem.com noting the user’s name, position, branch location, and their iStore username. Once you have received a response back from Rheem you will need to email the user.